Posted by Leonard Theran, SPPA

Mar 9, 2017 9:04:00 PM

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4 Things To Do If You Have a Water Damage Insurance Claim

After several extraordinary winters of snow and ice, there have been tens of thousands of homes and other buildings that have suffered damage from ice dams and subsequent water damage. Here is our opinion of what you should do to deal with this situation.

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Topics: public adjuster, water damage, ice dam

Posted by Leonard Theran, SPPA

Oct 5, 2016 7:03:00 PM

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Time Is Running Out To File Ice Dam Insurance Claims

Ice dams caused extensive water damage in every room but one in this Brookline, Massachusetts home. The insurance company's initial settlement was ridiculously low. Without the work of Professional Loss Adjusters, the homeowners would never have been able to restore their home to its original condition.

Massachusetts Public Adjuster Urges Insurance Companies to Extend the Statute of Limitations on Ice Dam Claims

Leonard Theran, President of New England’s oldest and largest public adjusting firm (representing property owners who have insurance claims) is urging insurance companies to address lingering issues that are a result of the winter of 2015’s record snow and ice event. The winter of 2015 entered the record books as one of the most severe winters in the Northeast, with more than $2.4 billion in insurance claims filed as a result of the unprecedented 110+ inches of snowfall to the region. Ice dams accounted for the majority of the losses.

“It is hard to imagine, but we are still getting calls for help with claims for water damage caused by the ice dams from the winter of 2015. Nearly two years later, many homeowners are just now getting bids from contractors to repair damages. These homeowners are learning that the settlement they received from their insurance company is not nearly enough to cover the cost of repairs,” noted Theran.

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Topics: insurance claim, statute of limitations, ice dam, water damage

Posted by Leonard Theran, SPPA

Mar 16, 2016 2:40:01 PM

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Michael Garofalo Joins PLA


Professional Loss Adjusters, Inc. is pleased to announce that Michael Garofalo has joined the firm's Newton, Massachusetts office.

A former claims service specialist and
field property adjuster with an established insurance company, Michael has extensive experience in the construction industry and is a licensed home improvement contractor in the Commonwealth of Massachusetts. In addition, he is certified in water damage restoration. Michael holds an Associates Degree in Business Administration Management from Massasoit Community College and a Bachelors Degree in History from Bridgewater State College.

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Topics: public adjuster, insurance claims, ice dam

Posted by Leonard Theran, SPPA

Mar 13, 2016 4:14:00 AM

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4 Things To Do If You Have A Water Damage Insurance Claim

When winter just won't let go.
This winter, thousands of homes, businesses and other structures throughout New England will suffer water damage as a result of thawing pipes and ice dams. Homeowners and business owners are often unsure what to do when this happens. Below are four things you should do to ensure you receive a fair settlement for your insurance loss:

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Topics: public adjuster, insurance claim, ice dam

Posted by Leonard Theran, SPPA

Jan 28, 2016 11:40:09 AM

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Never Settle For Less: Ice Dams and Water Damage


When Brian Lannery was called to his customer’s Newton Center, Massachusetts, home last February, he crossed paths with the homeowners’ insurance adjuster who was there to inspect water damage to the home as a result of an ice dam. Lannery, owner of Bourke Painting, a Newton-based contractor specializing in fine residential house painting, renovation and repair, was shocked at the short amount of time the adjuster spent inspecting the damage.

“He was only there briefly. His inspection was not very thorough,” noted Lannery.

A short time later, the insurance company offered the homeowners a settlement for the damage—a ridiculously low figure according to Lannery.

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Topics: insurance claim, water damage, ice dam