Secrets of a Public Adjuster: What Really Happens After A Major Disaster?

Secrets of a Public Adjuster: What Really Happens After A Major Disaster?

Insurance companies are under tremendous pressure to respond to a claim as soon as possible. However, they have reduced the number of their property adjusters in recent years, and when a major calamity occurs such as  Hurricane Florence, they have to bring in adjusters from out-of-state to write an estimate for the cost of the repairs.

The technical term for these adjusters is “Cat Adjusters,” which is short for “Catastrophe Adjusters.” These Cat Adjusters wait for a widespread disaster to hit, such as hurricanes. They then work very hard for a few months and then move on to the next disaster, wherever it may be.

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Going The Extra 2,400 Miles To Adjust An Insurance Loss

Going The Extra 2,400 Miles To Adjust An Insurance Loss

A number of companies offer to go the “extra mile” on behalf of their clients. However, not many offer to go the extra 2,400 miles, as we did on a recent insurance claim. When floods destroyed our client’s main manufacturing plant in Rhode Island, all the equipment was shut down and was in the process of being moved to protect the property from further damage. Consequently, we could not get a good understanding of how each machine worked and of the overall manufacturing process.

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10 Things To Do After A Fire or Flood

10 Things To Do After A Fire or Flood

You have just suffered an emotionally upsetting loss to your property—maybe a fire, a flood, wind damage, water damage or another type of disaster. Large or small, you now face the task of preparing and submitting a detailed claim to your insurance carrier, not only because you need to be compensated for your losses, but because it is required by your insurance policy.

For most people, the preparation of an insurance claim is unfamiliar and rough terrain. What does your policy actual cover? Do you understand the legal terminology and implications within the policy? What does “extended broad form property damage liability” mean? How about “water exclusion endorsement”? What is “business interruption insurance”? What does your policy not cover? At times, the list of questions seems endless, but remember, it is your responsibility to prepare and prove your claim to the insurance company, or your claim will be reduced, or worse...denied.

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