Marina Bounces Back After Fire With PLA's Help

Commercial Fire Damage | Professional Loss Adjusters

Up and Running In Less Than A Year 

Early in the morning on Friday, July 26, 2013, a restaurant, offices and marine repair center in South Hadley, Massachusetts were completely destroyed by a fire that drew firefighters from seven surrounding towns.

The popular restaurant, established in 1959, was a total loss—right in the middle of the busy summer season. Fortunately, the marina did not suffer any damage and, with the help of friends and neighbors, the boats in the attached showroom were saved from the flames. The Lady Bea, the marina’s 53-foot river cruise boat, was also spared.

The third generation owner knew he had to work fast. He called his attorney and his accountant and they both directed him to PLA. The owner also reached out to a large marina on Cape Cod that had suffered a fire years earlier. PLA had settled that claim and the owner gave the marina owner a glowing recommendation.

PLA immediately reviewed the marina’s policy to see what was covered and then set out to detail every aspect of the loss—from the structure to the thousands of items that made up its contents. In addition, PLA worked to obtain the maximum amount that the marina could receive as a result of their business interruption and extra expense coverage. The settlement was in excess of a million dollars.

There is no question. If I had not secured the efforts of PLA, the insurance claim would not have been settled, and my insurance company and agent would have put us out of business. Thanks to PLA, my family’s business is now rebuilt and up and running.
— L.B., Jr., Owner, Restaurant & Marina
Commercial Fire Damage Restoration | Professional Loss Adjusters

Following a loss, you are legally responsible to prepare and prove your claim to the insurance company. Where do you start?

PLA represents homeowners and business owners in the preparation and substantiation of insurance losses as a result of fire, flood, hurricane, windstorm, collapse, theft, and/or vandalism. We are your advocates—working to settle your claim and obtain everything you are owed by your insurance company. 

We understand insurance policies. Some of our team members have worked for major insurance companies and understand how they operate. We know how to mine your policy and to identify specific coverages so that we can obtain the highest possible settlement on your behalf—much higher than you would be able to achieve on your own.


Leonard Theran, SPPA

Len earned a Bachelor of Science degree in Mechanical Engineering from the Massachusetts Institute of Technology and an MBA from Stanford University. He has more than 35 years of adjusting experience and also earned the SPPA designation. Because he has also been involved in the management of several high-tech companies, Len has a unique perspective when adjusting industrial losses. He is a past-President of the Massachusetts Association of Public Insurance Adjusters (MAPIA) and is on the Board of Directors of the National Association of Public Insurance Adjusters (NAPIA) and CAI-New Hampshire. He has also qualified as an Expert Witness and has been a featured speaker before several organizations including the Risk and Insurance Management Society, the Institute of Real Estate Management and Lorman Education Services.

Len is licensed in Massachusetts, Connecticut, Maine, New Hampshire, New Jersey, Rhode Island, Vermont, Georgia, North Carolina, South Carolina, Texas, West Virginia, Virginia, Oklahoma, Florida, and the U.S. Virgin Islands.