The following checklist serves as a quick reference and
guide for you to follow after a loss. This is not
intended to replace professional advice. For additional
information and assistance, please feel free to contact
us.
•
Contact your local disaster relief services, such as The
American Red Cross, if you need temporary housing, food,
and medicines.
• Board up and protect your property from further damage.
• Contact your insurance company and /or agent
immediately to report the loss (as required by the
insurance policy.)
• Check with the fire department to make sure your
residence is safe to enter. Be watchful of any structural
damage caused by the fire.
• The fire department should ensure that utilities are
either safe to use or are disconnected before they leave
the site. DO NOT attempt to reconnect utilities yourself.
• Try to locate valuable documents and records. Do not
leave jewelry and valuables in the home if you cannot
stay there. If you leave your home, contact the local
police department to let them know the site will be
unoccupied.
• Save all the receipts for any money you spend after the
loss.
• Contact the telephone company to set up a temporary
voice mailbox and/or have calls forwarded to your
temporary location. Contact the post office with your new
temporary address. Contact utility companies, newspaper
carrier, cable company, and any other entities that
regularly service the loss location and notify them to
discontinue service as needed.
• Document the loss with photos. Do not throw away any
damaged goods until after an inventory is taken.
• Beware of contractors urging you to sign a contract
(other than for emergency services) before you have
agreed with your insurance company on a loss settlement.
• Read the insurance policy carefully so that you
understand all your obligations under the policy. Know
your brokers role.
• Concentrate on restoring your home and not on preparing
claim details—leave that to the experts.