Our clients say it best 


"I must tell you how pleased I am with you and your great effort on my behalf regards to my claim. Obviously I am pleased with the settlement and equally I appreciate the ease you made me feel in a business foreign to me."

Brookline, MA - homeowner

"I offer my strongest recommendations to PLA. Your adjusters work to the highest standards of accuracy, promptness and ethics. I also believe that they are extremely successful at getting the best settlement possible. When there was a fire in my house, there were complications in the settlement process that would have been very difficult for me to sort out. I believe your advice was always rock solid. They were wiling to spend all the time it took to explain my options to me. They got a very generous settlement in a fairly tightly contested negotiation. Settling a large insurance claim is not a game for amateurs. They know the law, they're great to work with, they always pick up the phone and, most importantly, they will get you a good result."

Cambridge, MA - homeowner

"I highly recommend you as a public adjuster. You have exemplified excellent organizational skills, patience and perseverance in order to get the job done right! You worked long hours on my involved case. You event spent weekends organizing and listing my contents. I had over a thousand articles in the cellar and you made sure you listed every sing item in order for me to received credit on the loss. You proved to be energetic, dynamic and a fantastic communicator. You handled your dealings with all parties involved both professionally and expertly."

Chicopee, MA - homeowner

"I am pleased to offer this recommendation to any potential customer who might be considering your services. Your dealings with us, the insurance company, and the contractors were very professional. You are very knowledgeable and experienced in this field. You have been there for us to consult with us along the way to the rebuilding of our home. We appreciate your always getting back to us quickly and pushing for closure whenever we called. We are very pleased with the financial settlement. We will be able to rebuild our home the way it should be. Thank You!

Dartmouth, MA - homeowner

"I am writing to thank you very much for the services you provided me with the past year. Being a small homeowner, I felt as if I was "small potatoes" compared with the claims you usually hand; so I was grateful that you so graciously responded to my fervent plea for help. Your knowledge of construction and codes--plus your experience in the handling of insurance claims from an insiders point of view--converged for me to realize a substantial increase in pay-out from my insurance company. Going form an initial estimate of $1,800 to about $7,000 was a delight. More than that, I benefited form the peace of mind that this professional was shouldering the burden and hassle of fighting this battle for me."

Everett, MA - homeowner

"I wanted to thank you for your services in the settlement of our fire loss. We were very satisfied with the level of service, attention to our needs and the final settlement. Although I was hesitant at first to hire a public adjuster, I have absolute faith in the fact that your firm was at minimum 24% more successful in the settlement than if we had tried to deal with the insurance company ourselves."

Holland, MA - homeowner

"In our 38 years of business we have written three reference letters this being the third. We consulted with several adjusters before selecting you. You were able to obtain for us a generous settlement, which allowed us to reconstruct an expensive and irreparably damaged part of our home. Considering we had been told by other firms that it was unlikely we would recoup any of our losses (due to the nature of our claim) we were impressed. You are a skillful negotiator and have good technical comprehension, a rare combination these days, which engenders confidence."

Lincoln, MA - homeowner

"A house fire is a tragedy that I wish nobody has to face. The only thing that made it easier for me was working with you and your firm. The day I met you was the last day of my worries. Your guidance and expertise made this painful process a breeze for me. You have been prompt and comprehensive in your responses. I strongly recommend you to anybody or family who has to face the same devastation.

Marlboro, MA - homeowner

"We would like to express our sincere appreciation for your assistance with the settlement of our insurance claim. You put a great deal of effort into working out this settlement and we are truly grateful. You were patient and persistent in dealing with the adjuster. We especially appreciate the tireless efforts you made in keeping us informed on the progress of the settlement, and securing the funds needed to get our home rebuilt and our dining room furniture restored. We feel that it would not have been possible to obtain a fair settlement without your help.

Millbury, MA - homeowner

"If there was ever a 'silver lining' during the recent flood at my home it was the meeting of you and your company... In just a few hours you arrived at my home and began the arduous task of assessing the damage, lining up contractors and consoling my family. My wife and I were completely awestruck with your expertise and professionalism... I believe that because of your thoroughness and expertise a potentially very serious mold problem was avoided."

Newton, MA - homeowner

"Since my first conversation I had with you, I felt reassured that there was light at the end of, what seemed to be, an endless tunnel. These past seven months have been trying for our whole family. It has not been easy, but thanks to your help it has moved along positively. I hate to think what our fortune would have been if it had not been for your professional help/ You were always willing to go out of your way to make sure that each issue got resolved in a timely manner. I would definitely recommend that others seek your professional help when having to deal with the insurance company."

Taunton, MA - homeowner

“When our house was struck by lightning, we had no idea of the multitude of steps we would have to take to regain our former life. You skillfully and sensitively guided us through the processes...We would never have been able to accomplish any of it on our own. You helped us navigate our way through the volumes of paperwork and the information you supplied us with was invaluable. We greatly appreciate all the extra time you expended in organizing and submitting the final claims. We are truly grateful for all the time you spent in making sure we received everything necessary for us to put our lives back together.”

Waltham, MA - homeowner

"I would like to tell you how much we appreciated the efficient and timely manner in which you represented us in our fire claim. It was great to have an expert acting in our behalf. Never having had an opportunity to deal with an insurance claim, and since this was a very stressful and emotional time, it was all overwhelming. Being able to turn over all the inventorying and negotiation to your firm certainly eased the burden of this tragedy. I am sure we never would have completed the claim, nor received as fair a settlement, if we had endeavored to represent ourselves. Thank you for being our advocates.

Westminster, MA - homeowner

"When we returned to the flood in our home in the wee hours of that cold January night, we were tired and nearly overwhelmed. Fortunately, we had sufficient presence of mind to realize that among the first priorities was to secure the services of an advocate for our personal interests in dealing with the inevitable negotiations with our insurance carrier. Immediately after calling for emergency repairs, I called you and you were on the scene within minutes and very reassuring. We are most appreciative for the excellent services your have provided to us. Your have truly come through 100%. No one should deal with a significant insurance loss of this kind without your services."

Worcester, MA - homeowner

(Letters available on request.)