Our clients say it best


“I want to thank you for a job well done in settling the fire loss at our condo complex. After the master policy carrier denied coverage, I was certain that we would end up rebuilding the property out of our own pocket. Your continuous effort in the face of adversity was very impressive. Many, many thanks..."

Mark Livermore
Lesley Management Group

"Enclosed are the last of the papers. Thank you for taking over when the world was coming to and end. As you might recall the day we met, I had only one question...does this mean that my problems are now yours? You said yes, and meant it. That December first night was enough to really throw me over the edge. Here I was, with a building under construction, a messy fire and a husband, alone. I'm so fortunate that I made the right choice of adjusters. You handled it all, so efficiently. It's a pleasure to have me you. Thank you for being there when it was so important to me."

Lois Glazer
Lois Glazer Associates, Inc.

Thank you for such a fine result on our recent roof dmage claim due to falling ice. The claim was not only unique, but complicated, and your engineering background and years of experience was key in securing this settlement. I enjoyed working with you and would certaily engage your firm again if the need arises.

Therea E. Baus
The Old Mountain Company, Inc.

"During an unusually cold period in January and February, one of the condo units had a furnace failure. The freezing temperatures burst the water pipes and some of the plumbing fixtures. The resulting water damage was extensive. We engaged PLA's services and your adjuster immediately helped us start the cleanup project by defining the tasks that needed to be accomplished quickly, helping us to find the professional services we needed and negotiating with the insurance company for funds to accomplish the cleanup. His extensive knowledge in dealing with water damage and mold remediation were invaluable. Once the cleanup was accomplished he worked directly with us to establish the cost of reconstruction and to negotiate with the insurance company for a final settlement on the the loss. He was there with us continually until the project was completed. In looking back over the project I concluded that we would have been lost without ... assistance. He operates in a highly professional manner and has set high standards for his work. The attention he gives to his clients is excellent. It is without reservation that I recommend him to anyone requiring assistance with an insurance claim."

Walter Harrington, President
Audubon Hill South Condominium Association, Inc.

"After we referred the insured, at no charge, to an Insurance Advisor because the multi-million dollar loss exceeded the insurance limit and there were numerous insurance problems, the property manager wrote: “It has been a pleasure dealing with you during the past month. You truly are a man of your word and I have a great deal of respect for you."

Wayside Condominium, Marlborough, MA


"I am writing to thank you for all of your help to me in regard to the fire. You volunteered that day to get the building secured immediately as the City required. It was done prior to any agreement you him to use his services. His suggestions and experience were invaluable at a very difficult time. Many negotiations with my insurance company took place over a period of time resulted in a very fair settlement. The fee was reasonable. He returned calls promptly, reported progress and results, and handled loose ends even well after settlement for me. He was always professional and well organized in his approach. I certainly would be most happy to recommend his services should they be needed."

Marjorie Hastings, Landlord

"I want you to know I am very pleased on how you handled this case, since there was extensive fire damage to the property, and you left no stone unturned. I am very pleased with the financial adjustments to the fire damage, since it was adequate to restore the damage and renovate the property to A-1 condition. I am impressed with the cooperation that both of you gave, particularly on the Eve of the fire and the subsequent days that followed. You've done a first rate professional job."

Daniel A. Scola, Professor
University of Connecticut